Kira’s Craft Corner Return Policy

KIRA’S CRAFT CORNER will allow a return on an item of merchandise returned within 14 days of the date of delivery /receipt provided that:

  • The original invoice is presented on return as proof of purchase.
  • The price ticket with barcode is attached.
  • The item has not been used.
  • The item is in its original condition and packaging.


  • No returns on products on sale will be permitted.
  • No returns of Final End of Season Sale items will be permitted.
  • No returns of Gift Cards will be permitted.

If you are not happy with your purchase and wish to return it, and all criteria above have been met, you need to follow the process below:

Returning online

Email and log the return with them. We will organize a courier company to collect the parcel. Returns via a courier are charged at a fee of R100 per parcel. The original courier fee will not be refunded.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at